1.Application Privacy Statement
Hellos is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Application and governs data collection and usage. By using the Application, you consent to the data practices described in this statement.
2.Collection of Your Personal Information
The Application collects personally identifiable information, such as your email address, name, home or work address or telephone number or face data. The Application also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your smartphone, computer hardware, and software that is automatically collected by the Application. This information can include: your IP address, browser type, domain names, access times and referring Application addresses. This information is used by Hellos for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Application. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Application, this information may be collected and used by others.
Photos and camera.
We may collect the photos that you upload from your mobile device while using our application. Please note, you won’t be able to upload content from your camera roll unless we can access your device’s camera. We will need permission to access your gallery only to upload photos from your device to our servers for Face Swapping purpose only.
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
What face data we are collecting?
We may temporarily collect the facial feature data separately from your photos only to provide you with the face-swapping and improving our algorithm of Hellos.
We do not store or share your photos,once we have extracted the facial embeddings.
Uploaded Content is collected for its display in the library for the user’s repeated use and convenience of the Services usage
For what purposes we are collecting the face data?
Uploaded Content is collected for its display in the library for the user’s repeated use and convenience of the Services usage. In no way will Hellos use your Uploaded Content for face recognition, as Hellos does not introduce the face recognition technologies or other technical means for processing of biometric data for the unique identification or authentication of a user.By uploading this content for swapping you agree for its collection and storage as set forth to you.In no way hellos will use your facial data for any other purpose other than improving your user journey and face swapping experience.
Will the face data be shared with any third parties? Where will this information be stored?
Uploaded content is stored at an AWS cloud and displayed to you exclusively during your use of the application.
We do not store or share your photos,once we have extracted the facial embeddings We delete your original photos from our servers within 12 hours(usually 2 hours) . We never use face embedding to recreate, face recognition or for any other purpose other than face swapping and improving our system’s algorithm.We do not share your facial data with any third parties or external apps for any purpose.
Your photos are stored on the hellos’s server until you finish the editing session, but not longer than within 12 hours after the finishing of the editing session. For the rest of the time your photos used in hellos application are stored locally on your mobile device and may be removed any time by either deleting these photos from your mobile device’s file system directly or by deleting hellos application;
Your facial feature data is stored on the hellos’s server for a limited period of 30 calendar days after your last use of the hellos application.
Hellos encourages you to review the privacy statements of Applications you choose to link to from the Application so that you can understand how those Applications collect, use and share your information. Hellos is not responsible for the privacy statements or other content on Applications outside of the Application.
4)Use of Your Personal Information
Hellos collects and uses your personal information to operate the Application and deliver the services you have requested. Hellos also uses your personally identifiable information to inform you of other products or services available from Hellos and its affiliates. Hellos may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Hellos does not sell, rent or lease its customer lists to third parties. Hellos may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Hellos may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hellos, and they are required to maintain the confidentiality of your information.
Hellos does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Hellos keeps track of the Applications and pages our customers visit within the Application, in order to determine what Application services are most popular. This data is used to deliver customized content and advertising within the Application to customers whose behavior indicates that they are interested in a particular subject area. Hellos will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hellos; (b) protect and defend the rights or property of Hellos; and, (c) act under exigent circumstances to protect the personal safety of users of the Application, or the public.
We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings
The Application uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Application pages, or register with the Application or services, a cookie helps the Application to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Application, the information you previously provided can be retrieved, so you can easily use the Application features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Application services.
6)Security of Your Personal Information
Hellos secures your personal information from unauthorized access, use or disclosure. Hellos secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Applications, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
General age limitation. At HELLOS we can provide you the Services only in case you are aged 13 or older and any use or access to the Service by anyone under thirteen (13) is strictly prohibited and in violation of the Terms and these Policy. If you are under 18 you will need to get your parent’s/guardian’s permission before providing any private information to HELLOS. We reserve the right to request reasonable proof of such permission, and you must provide such proof within a reasonable period of time, but no later than in three (3) business days following such request. Shall we not receive any answer or proofs concerning your maturity, we reserve the right to terminate your access to the Services
Age limitation for EU residents. Due to requirements of the EU General Data Protection Regulation you shall be at least 16 years old in order to use our Services. To the extent prohibited by applicable law, we do not allow use of the Service by the EU residents younger than 16 years old, unless with the parent’s/guardian’s permission as provided above
8)Changes in this Statement
Hellos will occasionally update this Statement of Privacy to reflect company and customer feedback. Hellos encourages you to periodically review this Statement to be informed of how Hellos is protecting your information.